VIRTUAL HOSTING FAQ

Virtual hosting is a powerful feature available with all server options at 24/7 Solutions Online. Virtual hosting allows you to host additional domains on your account for a low monthly fee, rather than purchasing a separate account for each. The following are answers to common questions you may have about virtual domains.

How does virtual hosting work?
How much do virtual domains cost?
How do I add a virtual domain?
Can I resell virtual domains to my clients?
Will DNS Host provide technical support to my virtual domain clients?

1> How does virtual hosting work?

A virtual domain can be used in two ways:

1. A different domain brings up the same webpages as your primary domain does. In other words, both domains point to the same website. This is commonly used for identical domains that have different extensions such as "domainname.com" and "domainname.net".

2. A different domain brings up a completely separate website.

A virtual domain shares the same IP address as your primary account domain. However, if you have chosen to have your virtual domain be a separate website, the Apache Web server will transparently route the virtual domains to a subdirectory of your account. For example, if your IP address is 255.255.255.255 and your virtual domain is yourdomain.com, that domain would be routed to 255.255.255.255/yourdomain. This process is invisible to the end user; typing www.yourdomain.com in your browser will take you to the pages you have created and uploaded for that site, just as if it had its own IP.

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2> How much do virtual domains cost?

Virtual domains are priced according to your server size, and become less expensive as your server size grows.

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3> How do I add a virtual domain?

To add a virtual domain to your 24/7 Solutions Online server, go to your Members Page software and choose the Virtual Host Manager. Choose "Order New Virtual Domain" and fill out the request form with the information for the additional domain:

• To have the new domain point to your main website, choose "Point to Master Domain"
  
  
• To have the new domain be an independent site of its own, choose "Point to 8 character subdirectory." This will create a subdirectory for the new domain using its first 8 characters, and all files for the domain must be placed there. Your subdirectory path is:
  
  /usr2/companyusers/<USERNAME>/public_html/<8-CHARACTER DIRECTORY>

Once you have the Virtual Domain form filled out, click the GO button and you will receive an order confirmation number just as you did with your original server order. Your virtual domain should be set up on your server within 24 business hours.

Please keep in mind that the virtual hosting will be set up before your new domain is registered. For help with domain registration or modification, please refer to our Domain Name Guide and FAQ.

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4> Can I resell virtual domains to my clients?

Yes, you may set up virtual domains for your clients and charge whatever fee you would like.

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5> Will 24/7 Solutions Online provide technical support to my virtual domain clients?

24/7 Solutions Online will provide support to you, the account holder, for any domain on your server. We will not, however, provide support directly to your clients. That is your responsibility.

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